Frequently Asked Questions

About WonderWash

What is WonderWash?
What makes WonderWash special?

Subcriptions and Pricing

What are the pricing models?
What are the 3 subscripiton plans?
Why should I choose a Subscription Plan with WonderWash?
What if my weight goes over my plan?
I’ve seen other services charge by bag. Why don’t you?
How are payments processed?
Do you offer discounts?

Pick Up and Delivery

What is your average turnaround time?
Can you deliver my laundry even if I’m not at home?
Who’s actually picking up, delivering, washing and folding my clothes?
Is there a minimum order amount?
What if an item of clothing doesn’t come back?

How do we handle your laundry?

I am very sensitive to fragrances/I am allergic to many detergents, dryer sheets and additives. What detergent do you use?
How can I make sure my clothes are safe?
Can you remove stains?
I have some special items I need cleaned. Can WonderWash clean them?
I am very particular about my laundry. How can I communicate my special requests?
I left something in the pocket of a garment. Will I get it back?

Commercial Laundry

Does WonderWash offer towel and linen or commercial services?
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