Questions about your account screen and orderflow?  

You've Come to the right place!

How do I know if my order will be paid for by my subscription?
When I sign in and click on “Pricing,” it shows “$0.00/lb” Laundry per pound. Why?
How do I know how much weight I have left on my subscription?
How do I change my Payment Method or add an additional one?
How do I change my Account Information?
How do I change my address for laundry pickup and delivery?
How do I add or change instructions for the Pickup and Delivery driver?
What are Repeat Pickups and how do I set them up?
How do I edit or delete my repeat pickup schedule?
What if I have special requests for Water Temperature, Detergent, Bleach, etc?

Don't See an answer to your question?  Send us a message or call, we'd love to help you out!